Refund policy

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. If the issue is confirmed, we will work with you to provide a replacement or refund.

Please include:

Your order number
A description of the issue
Clear photos showing the problem

Incorrect size or change of mind

Because our products are made to order, we do not accept returns or refunds simply because you ordered the wrong size, changed your mind, or no longer want the item.

Please carefully review the size chart and product information before placing your order.

Lost or stolen packages

We are not responsible for packages that are marked as delivered by the shipping carrier but are subsequently lost or stolen. If your package appears to be lost while in transit, please contact us so we can help determine the next steps.

Cancellations

If you need to cancel an order, contact us as soon as possible. Because orders may enter production quickly, we cannot guarantee that an order can be canceled once production has begun.

Refunds

If your refund is approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider.